In an exclusive interaction with Shopping Centre News Bureau, Sachin Dhanawade, Chief Operating Officer, Retail & Real Estate, Grauer & Weil (India) Limited, which operates Growel’s 1O1 Mall, spoke about shopping centres in COVID-19 times, while elaborating on the measures taken by the mall to make it customer-safe post the lockdown period.
What are retailers and shopping centre developers doing to stave off the ill effects of the pandemic and reassure consumers?
It is extremely crucial for retailers and malls to reassure consumers that the controlled environment at a mall will be the safest place to go for shopping, eating and entertainment options. The industry has come together to spell out guidelines that cover every aspect of retailing to ensure safety is at prime.
Malls are better equipped to enable and ensure a safe environment by enhancing the already existing standards of hygiene and mandating social distancing norms for consumers and monitoring that these are being followed strictly.
We at Growel’s 101 are fully geared up to reopen the mall with highest possible standards around COVID-19 precautionary measures and have aligned our retailers as well on operating manual/guidelines to adjust to the ‘new normal’.
Will you shift to a revenue-sharing model with your tenants? Will you consider rental waivers for a few months?
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