BA travellers targeted in Twitter baggage swindle
August 24, 2022
|The Independent
Criminals have been trying to scam British Airways passengers who try to contact the airline on Twitter to raise issues of concern.
One customer who fell victim to the fraud but has apparently yet to realise it pleaded: "Can someone call me and explain why I had to pay for a luggage that the airline did not send to its destination?"
Some passengers frustrated by lost luggage and delayed refunds have been tweeting BA about their issues, using the official account @British_Airways.
Fraudsters set up an unofficial scam account, "@CareBritish", and responded to tweets from travellers.
The Independent was alerted by a reader who said: "I'm trying to get in touch with British Airways on Twitter. I have been contacted by @CareBritish asking me for contact details.
"It feels fake: do you know if it's genuine?"
Investigation showed this to be a malicious scam carried out using a Twitter account that has now been suspended.
The method employed by the criminals was to respond to tweets from anxious travellers.
هذه القصة من طبعة August 24, 2022 من The Independent.
اشترك في Magzter GOLD للوصول إلى آلاف القصص المتميزة المنسقة، وأكثر من 9000 مجلة وصحيفة.
هل أنت مشترك بالفعل؟ تسجيل الدخول
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