Marks staff prove to be bright sparks of Riverside

M&S Rochdale has won the ‘Best Store Award’ at Rochdale Riverside - a recognition driven entirely by customers and a celebration of the team’s ‘exceptional service, quality products, and commitment to the local community.

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With more than 500 votes cast by local shoppers, M&S Rochdale stood out from 24 stores across the centre - and was crowned overall winner for consistently going above and beyond to deliver a brilliant shopping experience.

The award is a reflection of the dedication and energy of the 89 strong team, who work hard every day to bring the magic of M&S to life.

Store manager Ashley Sowter, who joined in September 2024, has been instrumental in leading that charge - focusing on high standards, exceptional customer service, and making the store a place colleagues love to work, and customers love to shop.

M&S has served the Rochdale community for more than 40 years, and the current store at Rochdale Riverside plays a vital role in the local community.

The store works closely with charities such as Springhill Hospice, supporting patients with cancer, and has raised money for Young Minds, a leading mental health charity.

Through M&S's partnership with Neighbourly, the store has also donated nearly 160,000 surplus meals, supporting more than 1,000 people in need.