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E-comm cos contribute most to refund disputes

February 18, 2026

Mint Mumbai

E-commerce firms saw most grievances, travel followed. are

- Dhirendra Kumar

E-comm cos contribute most to refund disputes

E-commerce firms saw most grievances, travel followed.

(AFP)

E-commerce firms have emerged as the largest contributors to consumer refund disputes, making for over ₹36 crore or nearly 70% of the ₹52 crore of refunds facilitated through the National Consumer Helpline (NCH) in the past nine months.

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