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In this issue

Speaking the Language: Conversational Platforms in Healthcare - Plamen Petrov, VP, Artificial Intelligence and Reddi Gudla, Director-Technology, Digital Solutions & Experience, Anthem, Inc. The Next Wave of Conversational Platforms - Rajnish Khare, Head Digital Transformation at HDFC Bank. Using Virtual Assistants to Drive Consistent, Multi-channel Customer Experiences - Brad Stewart, Head of NLP, AI Enterprise Solutions, Wells Fargo[NYSE:WFC].

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