The online retail industry is experiencing a massive boom, with indications that the sector was worth R30bn in 2020, a full third higher than estimates just three years ago. This means retailers of all shapes and sizes need to ensure their systems and e-commerce capabilities are modernised to keep pace with the modern consumer. With this in mind, Gerhard Nortje from redPanda shares the building blocks that nurture a successful relationship between clients and development partners.
For partners/software developers:
• Aim to nurture long-lasting relationships with clients. This means getting to know your client, understanding their business, their people and their processes. There’s little to be gained in terms of meaningful work with once-off projects chasing fast money.
• Invest in people. Attitude is more important than aptitude. Once everyone has similar skills, go for the ones that want to learn, grow and be part of a team. Personalities make teams, so take time to get these dynamics right.
This story is from the August/September 2021 edition of Your Business.
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This story is from the August/September 2021 edition of Your Business.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 8,500+ magazines and newspapers.
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