Called to SERVE US

These three inspiring women are doing more than just a job

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'Seeing people progress in life is incredibly rewarding'

Jillian Brannan, 54, is a social worker and member of the National Advisory Forum at Social Work England. She lives in Edinburgh with her husband, Michael, 69.

As a child, I always enjoyed volunteering - whether helping out with school fundraising events, or with the Brownies and Girl Guides.

My mum, Noreen, used to give up her time too, helping children at the local school with their reading, and supporting school events.

While I wasn't always sure which direction to take, I knew from an early age that I wanted to have a job in which I could help people.

In 1987, after leaving school, I started a course in social sciences at Edge Hill College of Higher Education. I enjoyed learning more about how society works, and after a brief period post-study working with older people, decided to apply for a master's in Social Work in 1991 at the University of Edinburgh.

I qualified two years later, and was soon on the front line, aged just 24, making home visits to support adults across all community care groups; people with mental health issues, substance abuse or disabilities.

Looking back, it took a lot of confidence to visit people in their homes, but I thrived on the work.

Sometimes people tell me 'I wouldn't want to be a social worker' - and I do understand. It can be tough, and stressful as a career, but it's all about keeping a positive mindset and knowing you can make a significant difference through your practice. It's an incredible feeling to know you are helping people at risk of being marginalised.

It's not a one-way street: I've met some amazing people over the years - a retired scientist told me all about discoveries he'd made in the past. And people from every walk of life facing and overcoming challenges have been truly inspiring.