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Your office is now an app

PCQuest

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September 2025

Remote work killed the old perimeter. This analysis shows how AI slips inside collaboration tools to watch behavior, predict risk, and act in real time. With UEBA, context-aware DLP, and session-aware ZTNA, security becomes quiet, adaptive, and built in

- By Ashok Pandey, ashokpa@cybermedia.co.in

Your office is now an app

Work happens in chats, video calls, shared docs, and a maze of SaaS tabs. Convenience turned into critical infrastructure; it also became a new target surface. The fix is not a bigger firewall. It is security-by-design inside the tools themselves: AI that understands context, learns normal behavior, and reacts in real time without breaking flow.

The challenge: beyond the perimeter

Old assumptions fail when the “network” is a kitchen table and a public cloud. Four pressure points define the problem:

Shadow IT: unapproved apps create unmanaged data flows.

Data sprawl: copies of sensitive content land in chats, drives, and personal devices.

Credential theft: phishing turns chat and email into entry points to SaaS.

SaaS misconfigurations: one bad permission can expose entire folders to the internet.

Security must move into the workspace itself, understand intent, and respond as fast as collaboration moves.

Al inside the workspace: How it actually works

1) UEBA that learns your normal

Al builds baselines across Slack, Teams, and Google Workspace: who you share with, when you log in, which repositories you touch. Anomalies stand out. A midnight download from a sensitive SharePoint site by someone who never accesses it becomes a high-risk signal. Risk scores drive next steps: step-up MFA, a manager ping, or a temporary block.

2) Real-time, content-aware DLP

Static keyword filters miss nuance. Content-aware models recognize sensitive patterns and context in files and messages, then act before leakage: redact a paste, block a post, or quarantine a share. Remediation happens inline so exposure never occurs.

3) Autonomous identity and access

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