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Small businesses, charities can file claims at Fidrec from July 1
The Straits Times
|July 01, 2025
More than 200,000 small businesses and 2,000 charities here will be able to file complaints against licensed financial institutions to the Financial Industry Disputes Resolution Centre (Fidrec) from July 1.
Small businesses refer to companies registered and operating in Singapore, with group annual sales of $1 million or less in each of the past two financial years.
Fidrec, which handles consumer financial disputes, said it will also cover a wider range of claims under the expanded scope. These include disputes over employee medical insurance, insurance for company vehicles, business banking services, corporate card accounts and loan agreements.
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