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Should you say 'thank you' to ChatGPT?

The Straits Times

|

August 27, 2025

If we don't watch our manners with machines, we may forget to treat people with respect, too.

- Stephen Bush

During one Passover visit to see my American cousins, I was taken aback when, having asked Alexa to play music, her response to me saying "please" was a surprisingly flirtatious commentary on my good manners.

I don't say "please" to a smart speaker because I think that the sound system's feelings will be hurt otherwise. I do it because the rule that when you ask for something, you should say please, has been so ingrained in me that it has become a muscle memory.

So how polite should we be to machines?

One answer is contained within my accidental flirting with Amazon's smart assistant: Politeness, courtesy and treating others with dignity are not just moral choices, they are matters of habit. We should practise them at all times because if we grow accustomed to barking demands at computers, we will soon start doing it to human beings, too.

I say please when I ask ChatGPT something (usually for help in coding) in part because I try to say please and thank you when I write to a person, and that is as much a habit as the rather strange little flourish I make with my little finger when I hit the space bar on my keyboard.

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