Congestion at shared carpark entrance of Woodleigh mall and condo riles residents

Long wait during peak periods leads drivers to cut queue; LTA taking steps to ease jam

- Wong Shiying

The Land Transport Authority (LTA) will be taking steps to alleviate traffic congestion at the newly opened The Woodleigh Mall after residents at The Woodleigh Residences in the same mixed-use development voiced their frustration over long waits to enter the carpark during peak periods.

Residents said that on Friday evenings and weekends, it can take up to 30 minutes to get to their carpark, which shares the same single-lane main entrance as the mall carpark.

The long queue of cars in Bidadari Park Drive, which is a two-lane road on the side of the mall, forks towards the complex and residential carparks.

The frustrating wait has led some residents, who collected the keys to their new apartments three weeks ago, to cut the queue from the adjacent lane to get home quicker much to the consternation of other drivers.

A resident in her 40s, Ms Felicia Tan, said she had to wait in line for 15 to 20 minutes to get into the carpark last weekend.

"It's really a headache as there is only one lane shared by mall goers and residents, and the queue can stretch all the way to Upper Serangoon Road. If you cut the queue, you get death stares from the other drivers," she said.