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Cloudflare says major web disruption caused by 'latent bug'
The Straits Times
|November 20, 2025
Firm carries about a fifth of global internet traffic; X and ChatGPT among websites hit
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Major websites including social network X and AI chatbot ChatGPT were disrupted on Nov 18 after US online services provider Cloudflare said it had been affected by a “latent bug”.
Web monitor Downdetector recorded disruptions for users of X, video game League Of Legends and some services from Google and OpenAI, the creator of ChatGPT.
Cloudflare, which specialises in online security and says it manages some 20 per cent of global internet traffic, saw its share price slump 1.5 per cent in early trading.
“Earlier today, we failed our customers and the broader internet when a problem in Cloudflare network impacted large amounts of traffic that rely on us,’ chief technology officer Dane Knecht wrote on X, adding that the problem has been resolved.
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