Maynilad water loss ratio down to 36% in 3 months

West Zone concessionaire Maynilad Water Services Inc. has brought down its non-revenue water (NRW) or water produced but unbilled to 36.2 percent in the first quarter compared to 41.3 percent in the same period last year.

- By JASPER EMMANUEL ARCALAS

The latest NRW level was also 2.2 percentage points lower than the 38.4 percent registered at the end of 2024.

NRW refers to the water produced by the utility firm but not billed to customers due to various reasons and losses.

"We built the momentum since last year wherein there was a significant NRW reduction that was carried over to 2025 as we have been consistently accelerating our programs like leak repairs," Maynilad central NRW head Ryan Jamora said.