Baggage delays hit NAIA travelers

The Ninoy Aquino International Airport has suffered its first major setback since the NAIA was turned over to a private operator as travelers reported reaching their destinations without their check-in luggage.

- By ELIJAH FELICE ROSALES

The baggage handling system at the NAIA Terminal 3 malfunctioned on Oct. 18, affecting the processing of passengers' luggage, the New NAIA Infrastructure Corp. (NNIC) confirmed yesterday.

The NAIA Terminal 3 handles the biggest number of passengers, particularly those of Cebu Pacific's.

The NNIC, which took over the management of the country's main gateway in September, vowed to prioritize the replacement of the baggage handling system at the airport, saying it has purchased new equipment scheduled to arrive next year.

The company lamented that the existing baggage handling system at the NAIA was never upgraded in the past two decades.