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SpiceJet asked to pay Rs 25,000 to senior citizen for issuing wrong ticket
The Northlines
|23 JUNE 2025
The District Consumer Disputes Redressal Commission in Mumbai (Suburban) has directed budget airline SpiceJet to pay Rs 25,000 to a senior citizen for issuing incorrect flight tickets, causing him mental stress and financial loss.
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The incident took place in December 2020, when the senior citizen from Ghatkopar had booked a round-trip ticket from Mumbai to Darbhanga with SpiceJet.
While his onward journey went as planned, the return flight was cancelled due to bad weather.
Acknowledging the urgency of the passenger's situation he had to attend a PhD online exam in Mumbai on December 8 the airline arranged an alternate route via Patna and Kolkata.
However, the replacement booking turned out to be flawed.
Bu hikaye The Northlines dergisinin 23 JUNE 2025 baskısından alınmıştır.
Binlerce özenle seçilmiş premium hikayeye ve 9.000'den fazla dergi ve gazeteye erişmek için Magzter GOLD'a abone olun.
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