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IT FIRMS NOW FOCUS ON AI AGENTS
The New Indian Express Tiruchy
|May 30, 2025
FROM EXPERIMENTATION TO DEPLOYMENT
T services firms are now focusing on AI agents, as clients across sectors demand agents that can effectively communicate as well as enhance productivity.
Agentic AI can operate independently, make decisions and also initiate workflows. It uses reasoning and autonomously solves complex issues. Tata Consultancy Services chairman N Chandrasekaran in his letter to shareholders said that the company is establishing a large pool of AI agents working alongside the human workforce.
The company said in its FY25 annual report that AI is transitioning from single-purpose solutions to Agentic AI to solve complex business problems.
Infosys has launched over 200 enterprise AI agents that are part of Infosys Topaz AI offerings. The company said the AI agents are designed to drive tangible outcomes for enterprises by transforming complex workflows and managing intricate, multi-agent business operations efficiently at scale.
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