Royal Mail blames storms and sickness for late letters

Royal Mail has blamed stormy weather and too many workers being off sick after complaints over missed delivery rounds and late letters.

- Lauren Almeida

The strain on the postal service has meant daily rounds missed and some letters left undelivered for weeks, according to the BBC, which cited reports from more than a dozen Royal Mail staff at different delivery offices.

Royal Mail said “short-term disruption to certain routes” was due to “adverse weather, including storms Goretti, Ingrid and Chandra in January, alongside higher than usual sick absence”.

“Where a delay affects a route, we work to resolve it as quickly as possible by putting in extra support and reviewing performance daily to restore deliveries as quickly as possible,” they said.