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McDonald's manager heard berating Uber Eats drivers in recording
The Guardian
|October 28, 2024
A McDonald's manager at a branch in Northern Ireland warned Uber Eats drivers they had a "responsibility" to learn English in their own time and claimed to have dismissed a courier for being "cheeky," a leaked recording reveals.
Like many couriers for food delivery apps, Uber Eats drivers are formally self-employed, but the recording of a meeting from March last year underlines the pressures they can face from restaurants, as well as from the apps themselves.
James Farrar, the director of the campaign group Worker Info Exchange, which obtained the recording, said: "McDonald's are micromanaging the delivery workers in Antrim and Ballymena as if they are direct employees but then hide behind the Uber platform to avoid responsibility."
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