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Capita handed £14m fine for 'preventable' IT data breach
The Guardian
|October 16, 2025
The outsourcing company Capita has been fined £14m for data protection failings after hackers stole the personal information of 6.6 million people, including staff details and those of its clients' customers.
John Edwards, the UK information commissioner who levied the fine, said the March 2023 data theft from the group and companies it supported, including 325 pension providers, caused anxiety and stress for those affected.
The £8m fine for Capita and £6m penalty for its Capita Pension Solutions arm come as UK businesses battle a wave of cyber-attacks that has crippled companies such as M&S and Jaguar Land Rover.
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