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Internet services cut for hours by Amazon cloud outage
The Freeman
|October 22, 2025
Popular internet services ranging from streaming platforms to messaging services to banking were offline for hours Monday due to an outage in Amazon’s crucial cloud network, illustrating the extent to which internet life depends on the tech titan.
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The disruption affected streaming platforms, including Amazon’s Prime Video service and Disney+, as well as Perplexity Al, the Fortnite game, Airbnb, Snapchat and Duolingo.
Mobile telephone services and messaging apps Signal and WhatsApp were affected in Europe, according to Downdetector.
People also reported problems reaching websites including Amazon’s own e-commerce shop.
Some banks such as Lloyd’s were also impacted, and pointed to AWS as the problem.
Amazon said on an status page that the system at issue was back to “pre-event levels” and expected it would to take two hours to work through the data backlog caused by the problem.
Reports of problems with AWS plummeted at DownDetector but lingered.
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