CEBU SOUTH BUS TERMINAL Concerns found after surprise inspection

Capitol officials conducted a surprise inspection of the Cebu South Bus Terminal (CSBT) last Thursday, July 10, finding several concerns about the current condition and operations of the terminal that needed to be addressed.

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Currently away for leadership training in Manila, Cebu Governor Pamela Baricuatro earlier ordered her chief of staff Paulo Uy and provincial information officer Ruben Licera to conduct the ocular inspection as part of her ongoing campaign to improve public services and commuter experience across Cebu Province.

Among the major issues noted were dusty tiles, scattered garbage, fallen debris, and poor ventilation that affected passenger comfort.

"We observed a number of areas that clearly need improvement," Licera shared in an interview.

"It needs better care and proper sewage systems."

The officials also checked the automated ticketing system currently in place, managed by third-party provider Topline.

Bus operators earlier raised concerns to the governor in a July 7 meeting, claiming that the ticketing system causes unnecessary delays and confusion among commuters. The current process forces passengers to fall in line twice --first to buy tickets, and then again to validate them before boarding, they said.