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IndiGo hires Laming to head loyalty programme in ramp up
Mint Mumbai
|February 03, 2026
IndiGo, the largest airline in India by market share, has appointed veteran of loyalty programmes Nik Laming to lead its frequent-flyer business, as the airline seeks to shift from its low-cost roots to defend its market share against feisty Air India.
Nik Laming to lead the airline's frequent-flyer business.
Laming, a Singapore-based consultant with over 30 years of experience, joins at a critical time. While InterGlobe Aviation Ltd.-operated IndiGo flew 124 million passengers in 2025, it faced a 2% dip in market share in November and a record ₹22.2 crore fine in December following operational issues.
Bu hikaye Mint Mumbai dergisinin February 03, 2026 baskısından alınmıştır.
Binlerce özenle seçilmiş premium hikayeye ve 9.000'den fazla dergi ve gazeteye erişmek için Magzter GOLD'a abone olun.
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