Mathrubootham to exit Freshworks after 15 yrs

Will step down as exec chairman on December 1

- NARAYANAN V

AFTER STEPPING DOWN as CEO in May 2024, Girish Mathrubootham will now exit Freshworks fully by relinquishing his role as executive chairman from December 1. He will be succeeded as chairperson by Roxanne Austin, the company's lead independent director and board member since May 2021.

Dennis Woodside, who replaced Mathrubootham as CEO last year in May, continues to lead the company's management.

Mathrubootham's decision marks the end of a 15-year journey with the firm he founded in 2010. What started as Freshdesk in a small apartment in Chennai grew into Freshworks, a Nasdaq-listed global player in customer engagement software. His departure underscores a generational shift in leadership at one of the country's most prominent software-as-a-service (SaaS) companies.