Don't treat AI projects as isolated experiments

MANAGEENGINE, the enterprise IT management arm of Zoho, is expanding its operations—focusing on growing their workforce, opening new data centres, investing in AI research and enhancing their on-ground presence across cities.

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The company is also seeing increasing interest from enterprises for AI agents. With India poised to become its second-largest market by next year, Rajesh Ganesan, president of ManageEngine, speaks to Sudhir Chowdhary on its expansion plans and how GenAI is beginning to impact IT management. Excerpts:

How do you plan to accelerate growth in the Indian market?

Our strategy for India is rooted in a long-term commitment. That means making strategic investments in local talent, customer support and partner ecosystems. We've expanded our on-ground presence across cities and are localising our offerings to meet industry requirements.