Union talks as postal targets missed again

ROYAL Mail has insisted it needs to “urgently” roll out changes that will see second-class post scrapped on Saturdays as it revealed postal targets were missed once again.

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The group said 91.6% of second-class mail was delivered within three working days, while 77.5% of first-class post was delivered the next working day between September 29 and November 30.

Regulator Ofcom does not apply delivery targets over December due to significant high levels of delivery demand during the Christmas season.

Royal Mail said it marks an improvement on the previous quarter but still falls short of the targets set by Ofcom, which are for 93% of first-class post to be delivered the next day and 98.5% of second-class to be delivered within three days.