Mum upset as baby boy registered as female

A MUM complained to a Welsh council after her son was registered as female on his birth certificate, and when she pointed out the error she was asked to pay for the new certificate.

- By DALE SPRIDGEON

She and her partner hadn't noticed the administrative blunder, only noticing when they got home.

She phoned Cyngor Gwynedd to explain but was told she would have to pay to get another certificate with the correct gender details.

She had complained as she “did not feel this was fair as she was not responsible,” a council report stated.

The matter had been resolved, with a team leader apologising and arranging for a new certificate.

The council had noted the complaint and ‘lessons learned’ as part of efforts to improve its service, noting it was “very important to check and ensure all details were correct at all times”.

The complaint was one of many discussed in the council's complaints and service improvement annual report, for 2024/2025.