PARCEL FARCE

Stamps could go up AGAIN... despite packages 'taking priority' over letters

- GRAHAM HISCOTT

POSTAL staff from more than a dozen Royal Mail delivery offices claim parcels are being prioritised over letters as they are stretched beyond capacity.

Workers told the BBC some letters sit in depots for weeks, while their union describes Royal Mail as "a company in crisis".

Whistleblowers say rounds are being missed on a daily basis.

Of the more than 20 workers who spoke to the BBC, all but one reported delays in their office, while 19 said parcels were still taking priority over letters - which Royal Mail has denied.