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Sri Lankan online shoppers stick to cash on delivery amid digital payment hesitation

Daily Mirror - Sri Lanka

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May 02, 2025

52% OF SRI LANKAN ONLINE SHOPPERS PREFER COD, UP FROM 48 % IN THE PREVIOUS YEAR DIGITAL PAYMENT METHODS SUCH AS E-WALLETS LAG 1 PERCENT OR LESS

- By NISHEL FERNANDO

Despite global shifts toward digital transactions, Cash on Delivery (COD) remains the dominant payment method for online shopping in Sri Lanka, according to the Digital Outlook Sri Lanka 2025 Report by the Asia Pacific Institute of Digital Marketing (APIDM) and the University of Kelaniya.

The report reveals that 52 percent of Sri Lankan online shoppers prefer COD, up from 48 percent in the previous year, underscoring persistent consumer caution toward digital payments.

Daily Mirror - Sri Lanka'den DAHA FAZLA HİKAYE

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