Sri Lanka Retail Forum 2025 concludes with resounding success

THE Sri Lanka Retail Forum 2025, hosted by the Sri Lanka Retailers' Association (SLRA), concluded successfully at the Shangri-La Colombo, bringing together over 500 retail leaders, innovators, and professionals to chart the future of Sri Lanka's retail landscape.

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Audience at the Sri Lanka Retail Forum 2025

With the theme “Retail Reimagined — Where AI Meets the Human Edge,” the forum explored how artificial intelligence (AI) and human creativity can converge to revolutionize customer experiences, operational efficiency, and leadership in the retail sector.

Graced by Chief Advisor to the President on Digital Economy Dr. Hans Wijesuriya, the event set the stage for forward-looking discussions on digital transformation, policy frameworks, and public-private collaboration to accelerate the nation's retail modernization journey. Delivering the keynote address, Satyendra Khare, Head of Strategic and Emerging Partnerships and Distribution Ecosystem (India and SAARC) at Google India, spoke on “Inf ‘Al’nite Possibilities,” emphasizing how AI can unlock next-level personalization, streamline supply chains, and transform retail decision-making.

In his welcome address, SLRA President Infiyaz Ali said: “The insights gained today will serve as a blueprint for the next era of retail growth in Sri Lanka, proving that the synergy between AI and human talent is the key to unlocking infinite possibilities.”