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Staff unable to fix air traffic control failure because they were working from home
Daily Express
|March 15, 2024
ENGINEERS managing air traffic control were unable to restore the system when it collapsed as they were working from home, says a report.
Nearly 750,000 passengers were disrupted when flights were grounded last August 28 after National Air Traffic Services hit a technical glitch.
An inquiry interim report found there does not appear to have been "any multi-agency rehearsal of the management of an incident of this nature" although practices are "regularly conducted in other sectors".
The report by the Civil Aviation Authority regulator added: "There is a significant lack of pre-planning and coordination for major events."
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