New e-hailing regulations to enhance safety, compliance

TRANSPORT Minister Barbara Creecy announced on Wednesday that her department plans to publish new regulations this month, which will incorporate e-hailing services into the national regulatory framework.

- MAYIBONGWE MAQHINA [e-mail]

Creecy said the new regulations will require e-hailing operators to obtain operating licences and to ensure their services are authorised and safe.

"These rules establish clear standards for quality and security, support legal compliance, and aim to reduce conflict between operators while improving overall safety," Creecy said.

She was responding in the National Assembly when EFF chief whip Nontando Nolutshungu asked her about measures her department will implement to protect e-hailing drivers and foster harmony within the taxi industry following the surge in violence targeting e-hailing operators, with the recent incidents reported at Maponya Mall in Gauteng.

As part of the roll-out, Creecy said her department was conducting workshops and public awareness campaigns to educate stakeholders on the updated regulatory framework and to clarify the new rules for e-hailing services.