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When bots and humans consume
Business Standard
|March 14, 2026
Artificial intelligence is not tweaking marketing, It is quietly rearranging its foundations.
There are two revolutions underway. Most marketers are busy reacting to the first. Almost none seem prepared for the second. And few appear to be even trying to prepare.
The first revolution is visible.
Consumers are no longer “searching”. They are “asking”. For 20 years, we have optimised for Google. Keywords, backlinks, metadata — the holy trinity of digital marketing. The ritual was predictable: Search, click, compare and convert. Traffic flowed like clockwork. Unfortunately now, whether we like it or not, that flow is ebbing.
Ask a chatbot for “the best laptop under ₹15 lakh” and you don’t get 10 blue links. You get three answers. Curated. Summarised. Sanitised. Your beautifully designed website may never even be visited. Your search engine optimisation or SEO budget may never see daylight. Kaput. Web traffic erosion today is not merely theoretical — it is structural. The game has shifted from SEO to what we now call generative engine presence. Visibility now depends not on how well you rank, but on how well you are synthesised.
Brands built purely on information are vulnerable. Information can be summarised. It can be abstracted. It can be replaced. Brands built on community, emotion, and experience are harder to displace. Nobody visits Reddit for information alone. They go for belonging. AI cannot replicate that — at least not yet.
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