80% Domestic Passengers Expected To Use DigiYatra By 2028

The DigiYatra Foundation expects nearly 80 per cent of domestic air travellers in India to use its facial recognition-based airport check-in app by 2028, up from the current daily usage of 30-35 per cent, chief executive officer, Suresh Khadakbhavi (pictured), told Business Standard.

- DEEPAK PATEL

"Maybe, language is a barrier and that will be addressed as we make our app compatible with various languages," he said. Currently, the app is available only in English.

However, five additional languages—Hindi, Bengali, Tamil, Marathi and Kannada—will be introduced by July.

"Right now, we are testing them. By July, users can choose either of the six languages," Khadakbhavi said. Over time, the app aims to support all 22 constitutionally recognised Indian languages. The app, which allows passengers to verify their identity using facial recognition instead of physical documents, currently accepts only Aadhaar for enrolment. That is set to change.

"You can't enrol on DigiYatra using your driving licence right now. We are conducting user acceptance tests (UAT) for it. We are adding that. In a month, you will be able to enrol not just on the basis of an Aadhaar card, but also on your driving licence," he said.