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Hospitality and leisure sector braced for surge of new tribunal claims
Bristol Post
|August 14, 2025
THE hospitality and leisure (HAL) sector is already grappling with a surge in Employment Tribunal claims, a situation set to escalate further when the Employment Rights Bill is enacted.
Birketts law firm has shared new research with City AM, revealing that over the past two years, the hospitality and leisure sectors have received an average of 44.53 tribunal claims, a figure 12% higher than the average across all sectors.
The study, which surveyed 500 HR professionals in England and Wales, found that the most frequent claim lodged against businesses in this sector was harassment based on a protected characteristic.
Over 70% of claims in the hospitality and leisure sector were settled before reaching a final hearing, a rate Birketts noted as higher than the average across all sectors.
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