YASHODA SUPER SPECIALITY HOSPITALS

Providing Technologically Advanced Treatment with Human Touch

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The Yashoda Group in its over 3 decades of existence has built a rich legacy in the Delhi NCR region. It is hailed for its super specialty treatment, complex surgeries, international expertise, and state of art infrastructure. In this interview, Yashoda Super Speciality Hospitals' director, Upasana Arora, sheds light on the group's journey and the current trends in the healthcare industry.

PLEASE TELL US ABOUT THE YASHODA GROUP

Yashoda Hospitals started its operations in the 1990s. We commenced with a 100-bed hospital. The hospital group is named after my mother-in-law, Yashoda, who died of cancer. My husband resolved that he wouldn't let others undergo the sufferings that our family had to endure. We have a strong emotional connection with the hospital because we started it from scratch. In over 3 decades of our existence, we have managed to register constant growth.

PERSONALLY, HOW DO YOU REFLECT ON YOUR JOURNEY WITH THE YASHODA GROUP?

My initial journey wasn't easy since I didn't belong to a healthcare background. While others in the family all were medical professionals. So people had apprehensions about how I could contribute to the hospitals since I didn't have experience in the field. This was in early 2000. The use of computers was not very common. I advocated the use of the best that technology had to offer in the field. Earlier, oxygen would come in cylinders, I got tanks installed. Diesel would be stored in drums, I got underground pipes placed. Realising the importance of keeping oneself updated with the latest developments in the medical field I got a seminar hall constructed for the exchange of ideas. I worked arduously for earning NABH Accreditation for our hospitals. Over the decades I pursued multiple courses and focused on up-skilling myself.