Legacy is not enough: Why enterprises need Al-native SaaS

Phenom's Kiran Menon shares how AI-first SaaS is redefining talent experience, augmenting legacy systems, and delivering measurable outcomes.

- By Aanchal Ghatak

Enterprise SaaS is now entering a next phase where AI is an explicit starting point instead of just an add-on - where AI is creating real business outcomes. Platforms like Phenom are helping globally-embedded employers to cut their interview scheduling time by up to 70% to unlock hundreds of thousands of underutilized skills of their employees, and enable recruiters to save thousands of hours through automation.

In this exclusive conversation with Dataquest, Kiran Menon, Senior Director of Product and India Business at Phenom speaks about applied AI use cases, intelligent agents and human-centered design, and how these are remaking the talent experience and transforming enterprise SaaS.

Can an AI-first platform like Phenom really supplant traditional HCM workflows, or is it merely an add-on to systems such as SAP or Workday?

The purpose of systems platforms like Phenom's is not to supplant existing systems, but to augment them, with relevant AI and automation to enable productive teams and better, personalized experience for the benefits of candidates and employees.

In today's rapidly changing digital enterprises, agility and innovation are more important than ever. Legacy workflows were once the trusted systems of business transformation, now, the transformations are taking place in the AI-enabled, where the talent experience is the mission critical component, and organizations will need more than mere system.

Organizations will need contemporary systems augmented with advanced AI to deliver the automated and personalized solutions to enhance the entire talent experience lifecycle from the sourcing and hiring, through to their development and retention.