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CPaaS TO ENHANCE AI TOOLS' CAPABILITIES, MEET BUSINESS NEEDS IN THE CLOUD

CEO Insights

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September 2025

In an exclusive conversation with CEOInsights Magazine, Rajdip Gupta, MD & Group CEO of Route Mobile Limited., shared key insights about the ability of CPaaS to enhance the abilities of AI tools and how leaderships should leverage the opportunities that arise as outcomes thereafter.

CPaaS TO ENHANCE AI TOOLS' CAPABILITIES, MEET BUSINESS NEEDS IN THE CLOUD

Walk us through your professional journey, reminiscing the milestones you cherish so far.

Our journey started with a goal of solving communication issues. Today, we have become one of the largest global CPaaS players from Asia. By establishing a sturdy network on the operator's side of connectivity, we gained a loyal customer base in the last 19 years. As the CEO, it is crucial to believe in the vision and express it convincingly, while being mindful that credibility is what matters.

In 2020, Route Mobile was publicly listed with a Rs 600-crore IPO on the National Stock Exchange (NSE), which was oversubscribed 74 times. What's remarkable is that we never raised funds until the IPO. We took a well-planned and structured approach to achieve this significant milestone. I take pride in what we've built, and as my first start-up, we're always exploring ways to expand and grow.

As a publicly listed company that transitioned to IPO from Bootstrap, how has Route Mobile been pursuing its growth trajectory and delivering high-quality contract wins along the CPaaS value chain?

Since our IPO, we have seen incredible growth, expanding our reach across continents and establishing ourselves as a world-renowned leader in the cloud communication space. A large part of our success globally is attributable to the super network and direct connectivity with over 280+ network operators. We have assisted our clients in overcoming the most challenging digital transformation and technology modernization issues.

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