EIGHT YEARS AGO, the country's largest bank, State Bank of India (SBI), came up with the idea of digitalonly branches. These branches operated with minimum human intervention, allowing customers to use the selfassisted mode for printing their pass books, opening accounts, availing loans, etc. They also enabled a customer to talk to a remote banker through a video link. It was an innovative idea, but the initiative focussed on the big cities at that time.
Bu hikaye Business Today India dergisinin November 13, 2022 sayısından alınmıştır.
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Bu hikaye Business Today India dergisinin November 13, 2022 sayısından alınmıştır.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 8,500+ magazines and newspapers.
Already a subscriber? Giriş Yap
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