Making A Mark

Anwar Hilal Hamdoon Al Jabri, Chairman of National Life & General Insurance Company talks about the company’s journey, milestones and future outlook

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National Life is the largest composite insurance company in Oman. Can you highlight the growth of the company?

National Life is one of the largest and fastest growing insurers in the insurance industry in Oman, with operations in UAE and soon expanding to other GCC countries. We created new benchmark in motor, medical and other personal lines business in the Sultanate.

Some facts:

• Total gross direct premium of RO101.20mn for financial year 2016 (Largest composite insurance company in Oman).

• We have received Good (B++) financial strength rating from A.M Best & Co. & ISO 9001:2008 certification.

• Huge base of over 700,000 satisfied customers.

• More than 185 sales/service touch points/physical locations across Oman, which is highest ever for any insurance company in Oman.

• Growth rate have been over 23.5 per cent in the last five years.

• Our total asset is nearly RO130mn as on Dec 31, 2106.

• Approximately 18 per cent return on equity in the last five years.

I must say that National Life’s growth as a company so far has been rewarding and fulfilling.

What is the company’s mission and vision?

National Life & General Insurance company has clearly defined vision and mission and it serves as a “north star” that keeps everyone clear on the direction. Our mission is, “to provide innovative insurance solutions with personalised service exceeding customers’ expectations. We are committed to bringing quality products to market while providing the best services to our customers”.