SEVERAL JOBS WILL BE CREATED DUE TO DEMAND SPURRED BY NEW TECH

The pandemic, as we all know, has forever changed several aspects of the IT industry. As there has been a rise in digitisation, the demand for skilled workers is increasing as well. In this regard, Richard Lobo, executive vice president, head HR, Infosys explains about how the company and its employees are dealing with the rapidly evolving IT industry.

- Supriya Rai

RICHARD LOBO Executive Vice President, Head HR, Infosys

Prepare for a duality of changing talent and customer needs

The talent transformation challenge that companies are facing today is adapting to a rapidly evolving world of work. On one hand, a newfound digital fluency enables many people to find and solve incredibly hard problems using software that keeps getting more intelligent. On the other, the pandemic-induced changes in terms of remote working, competitive hiring, temporary staffing, digital enablement, etc. have made many traditional methods of managing talent obsolete. We need to actively prepare for the duality of the changing talent needs and customer needs with the rapid deployment of new-age talent practices.

We have a comprehensive plan at Infosys to transform our talent and retain our edge as a best employer. We focus on a holistic value proposition that includes focus on individual learning, opportunities for financial as well as non-financial rewards, and a deep emotional connect with the company. We have enhanced our talent process over the past two years to reflect the needs of the future. We have enhanced our employee experiences with digital enablement. From creating digital interactions with future hires, Virtual Reality enabled onboarding and learning experiences, with metaverse-based engagement and AI enabled employee services platforms; we are ensuring that employees can enjoy experiences that enhance their productivity as well as their connection to the organization.