LEENA KURUP - THE PATHFINDERS

Head of Facilities, India and EU, Globant

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The industry as a whole is facing unprecedented times with CoVID-19. Many organisations are facing numerous challenges and there definitely are several alterations being adapted to operate in this era of “The New Normal”. This certainly is a unique period and has brought numerous opportunities to be innovative and deliver solutions that, primarily, take into consideration the safety of the workforce while ensuring business continuity and the fact that the business is not impacted adversely.

Now that many organisations are working remotely, decision-makers and leadership teams have had to rethink how they do things. Furthermore, there is an enhanced focus on values like trust and empathy as these are the values that strengthen the bond between people.

In order to normalise the process of remote working, employee engagement is the key. Ensuring that leadership teams and managers are connecting with the respective teams and acknowledging that it does take a lot of time, is necessary to ensure the employees’ emotional quotient as mental health is upbeat. Taking cognisance of the fact that the personal and professional spaces are now merged is of utmost importance.