Hyundai Owner Told To 'Get Used To' Faulty Car

CASE STUDY Aparna doesn’t feel concerns over approved used Tucson are taken seriously

- Hugo Griffiths

MANY second-hand buyers often fork out extra for an approved model that’s been carefully inspected by the manufacturer before sale, but even these cars may not be entirely fault free.

Aparna Samuels, from Upminster, East London, bought a 10-month-old Tucson from East London Hyundai in February, and got in touch with Auto Express after a problem she flagged with the dealer almost immediately was dismissed as a “characteristic” of the car.

Aparna told us: “When driving on the motorway for the first time, I found the car didn’t always accelerate properly between 50mph and 70mph.”