The Smart Manager - May - June 2019

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The cover theme of the May-June issue is ‘Crafting a competitive edge through collaboration of Human Intelligence & Artificial Intelligence’. Experts— Gary Peacock, Gordian Business; Chris Duffey, author, Superhuman Innovation—share their views on various aspects of this subject.

Louis Carter, author of In Great Company, shares business strategies for winning at customer relations. Tim Mason, Eagle Eye Solutions Limited, elaborates on the effectiveness of omnichannels to compete in a digital world. Antonio Nieto-Rodriguez, author of The Project Revolution, not only tells us what it takes for a project to succeed but also elucidates why project managers make great CEOs. Chris Griffiths, TEDx creativity expert, emphasizes why organizations should make mistakes, learn from them and grow. Ray Titus, Alliance School of Business and Sejal Valera, Dabit Lab, draw a clear picture of the trends that shape virtual socialization.

While Scott E Page, author of The Model Thinker, highlights the use of a combination of models for problem-solving, Corey Phelps, McGill University, tells us why experts fail at problem-solving. Muniinder K Anand, Center for Creative Leadership, gives development strategies for leaders and Sandra Jones, business management consultant, shares why leaders should be empathetic.

In our regular sections, Graeme Findlay, author of Evolve, gives leaders a lesson to learn from the past and to improvise and adapt in the present. In gurumantra, Morgen Witzel, University of Exeter Business School, settles the debate on AI and HI.