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Food & Grocery Retail is poised for a bright future. According to industry veteran Sanjiv Goenka, Chairman, Spencer’s Retail, the Indian online grocery market could exceed sales of US $3 Billion (about Rs 22,500 crore) in 2020, a substantial 76 per cent jump over the previous year.

But while the pandemic has opened the floodgates of opportunity, it has also altered consumer behavior radically. The focus on health and hygiene has intensified and consumers are turning to e-commerce for their grocery and essentials needs. Moreover, like in other retail segments, a growing preference towards Omnichannel shopping experiences has also been noted among modern consumers, ushering in a new normal for food retail that may become permanent.

In this issue of Progressive Grocer, we outline how Spencer’s is about to change the Indian grocery retail landscape as an early adopter of the Omnichannel model. The feature also reveals the strategies that the retail icon is banking on as well as insights on how it is working towards initiating innovative, out-of-store efforts to ensure customer experience.

The Indian Snacks Segment is Poised for Growth & Glory

FORCED TO STAY INDOORS AND OBSERVE STRINGENT SOCIAL DISTANCING NORMS, WORKING FROM HOME HAS BECOME THE NEW NORMAL AND AS WORK FROM HOME DEMANDS MORE PRODUCTIVITY AND TURNAROUNDS, THERE IS NOTHING LIKE A SNACK TO RELIEVE PEOPLE FROM THE IMMEDIATE PRESSURE OF WORK WHILE OFFERING MENTAL STIMULUS FOR FURTHER PRODUCTIVITY. THIS HAS LED TO A DEMAND SPUR IN THE MARKET…

3 mins

Almost Two-Thirds of Indian Consumers Have Eaten Healthy Biscuits In The Last 6 Months: Mintel Survey

MINTEL RESEARCH HIGHLIGHTS THAT 83 PERCENT OF GEN Z CONSUMERS HAVE EATEN THESE BISCUITS IN THE PAST SIX MONTHS, COMPARED TO JUST 59 PERCENT OF CONSUMERS AGED 55+

2 mins

“Our Focus is to be an Omnichannel Retailer,” says Shashwat Goenka

SPENCER’S, INDIA’S FIRST HYPERMARKET, AIMS TO TRANSFORM INTO AN OMNICHANNEL RETAILER WHICH CAN CATER TO EVOLVING CUSTOMER REQUIREMENTS AND ALSO BE INNOVATIVE AND AGILE ENOUGH TO RESPOND TO CUSTOMERS IN A TIMELY FASHION...

9 mins

Gene Editing Meets Supermarket Shelves

With science and technology comes the potential for a wealth of innovation.

7 mins

Reality Check

SHOPPERS EXPECT MORE THAN CLEAN CART HANDLES AND PLEXIGLASS PARTITIONS.

5 mins

What's Next For Food Retail Self-Checkout?

More affordable, often off-the-shelf technology is on the way as the offering grows in importance.

8 mins

Progressive Grocer dergisindeki tüm hikayeleri okuyun

Progressive Grocer Magazine Description:

PROGRESSIVE GROCER has been the voice of the food retail industry for over 80 years in the USA. Serving a wide audience in the Indian market, Progressive Grocer India's readers are top management at headquarters and top decision makers at store level. By anticipating, reporting and interpreting important data and trends, PROGRESSIVE GROCER fulfils its mission of identifying and highlighting insights and opportunity for leading grocery retailers, thereby accelerating brands and sales success for leading manufacturers