THOUSANDS of fliers are struggling to get refunds after holidays were wrecked by last-minute cancellations.
More than 30,000 had flights axed or rearranged in the past two weeks over airline and baggage handler staff shortages that have sparked huge queues.
Many say airlines failed to rebook their journeys or offer refunds - which they are obliged to do by law. Consumer expert Martyn James, of complaints handling site Resolver, said: "Behind the stats are stories of ruined holidays, horrendous expenses, distraught families.
"It's clear that many people have been unable to contact the airlines for guidance on what happens next. Many people find the process confusing and difficult to navigate.
Mr. James received 3,118 complaints about flight delays and cancellations, lost property, and refunds over the past week, compared to 5,757 for all of May.
The Government says fliers should receive automatic compensation for delayed and cancelled flights. Package deal customers are legally entitled to a full refund within 14 days.
Consumer group Which? said: "The cavalier approach some airlines are taking is a reminder of why passenger rights must be strengthened."
Travel agents' body ABTA said: "We will step in if we think members are not upholding their legal obligations."

30,000 in flights hell

PCWorld

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is the World's largest and fastest growing self-service, cross-platform digital newsstand with over 87 million users since its inception in 2011 and thousands of magazines and newspapers across 40+ categories and 60+ languages. Headquartered in New York, Magzter has its local presence in Amsterdam, London, Mexico City, Chennai, Mumbai, New Delhi, Bengaluru, Singapore, and will soon be expanding to other countries. Founded by global entrepreneurs, Girish Ramdas and Vijay Radhakrishnan in June 2011, Magzter enables magazine and newspaper publishers around the world to create and deliver digital editions of their titles to global consumers.

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which gives digital readers unlimited access to 8,500+ magazines and newspapers for a monthly subscription price. Magzter also has the largest number of stories in the world with its game-changing ezRead 2.0 feature for its apps, which enables smartphone and small-screen mobile users to enjoy magazine content the way it was meant to be enjoyed, with article text that is easy to read and is accompanied by stunning videos and high resolution photography.

{{magzter}} is the World's largest and fastest growing self-service, cross-platform digital newsstand with over 87 million users since its inception in 2011 and thousands of magazines and newspapers across 40+ categories and 60+ languages. Headquartered in New York, Magzter has its local presence in Amsterdam, London, Mexico City, Chennai, Mumbai, New Delhi, Bengaluru, Singapore, and will soon be expanding to other countries. Founded by global entrepreneurs, Girish Ramdas and Vijay Radhakrishnan in June 2011, Magzter enables magazine and newspaper publishers around the world to create and deliver digital editions of their titles to global consumers.