The A.C.C. of Leadership
Indian Management|January 2021
Imbibing an ‘Awareness’, ‘Choice’ and ‘Care’ can help achieve the desired results in all fields—be it work or personal life.
SHEEJA SHAJU

Invite you to reflect on the questions I have added in the article at the end of every piece.

In one of my coaching conversations, a coachee of mine who was also the head HR of a large organisation said that she was facing some issues with her team. She said, “I am doing all it takes for my managers to be happy, but I don’t feel the connection with them. They don’t express much, and I also find them avoiding my presence. I feel they don’t trust me. I wish I knew how to handle this because it is affecting the results.”

The A.C.C. of Leadership is about three powerful words that have the potential to change our lives. All that is required on our part is to understand and implement them.

This brings us to the first one: A=Awareness

In my coachee’s world, she was working very hard to have the team trust her. According to her she had ticked all the boxes, and yet she did not have the desired results. This just means that there was something missing; something she was not aware was happening; something she was bling to.

Remember, you cannot alter what you cannot see!

Imagine, putting a bull in a china shop (I know the thought itself is weird!). The bull, in all its ‘blindness’, will cause destruction. Just the swish of its tail will do a lot of damage to the goods. But the bull is just being what it is. It is perhaps just walking or probably trying to get out of the shop.

Similarly, we, as humans, do a lot of damage in our lives by being blind and unaware in many domains. Let us go deeper in one of them here.

In our trainings, we often ask people, “Where do actions come from? and the usual answers we get are “events or “conversations with others (planning, brain-storming, strategies), etc.

Here is what we claim happens: When an event takes place, we quickly make a story in our minds, think that story to be the truth, and based on that story, we take actions in the real world. So, between the event and the action is ‘our story’ that is ‘our interpretation of the event’.

No wonder, for the same event, different people take different actions.

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