Bringing Out The Enabler
Human Capital|March 2018

As a Facilitative Trainer, one needs to understand the learner profile and make the training lively by utilising engaging methodologies such as icebreakers, energizers, activities, games, exercises, discussions, roleplays etc. If one can make a transition to this zone, every training session gets converted to learning in a fun and engaging manner.

Ajit K. Kamath
Bringing Out The Enabler

When you come across a trainer you may find him/ her introducing himself/ herself as a Facilitator since he/she believes that it is one and the same. This may probably be so because the word trainer has been in use for some time now, and, is therefore being seen as a cliché, and in order to make the same sound with gravitas, the training community often uses the word 'Facilitator'. But, what they do not realise is that both these terms are worlds apart. Along the same lines, many use the words trainer and facilitator interchangeably; and also use speaker and presenter in the same breath. In other words, all these four terms mean one and the same to them. Surprisingly, a few in the HR domain (especially the young HR turks) use these terms interchangeably as well. For example, I was once asked by a young HR Manager to 'facilitate' a session for a group of 400 delegates in 60 minutes. I was flummoxed and began to ask her for the outcomes and realised that what she wanted me to deliver was motivational talk, and not conduct a facilitation session. My talk was followed by wonderful feedback, and in spite of me correcting her on numerous occasions, she chose to refer to me as the Facilitator of the session.

The difference between facilitation and the other methodologies

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Human Capital

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In 2017, an employee in the HR Department of a leading global company received an excel sheet attachment in his official mail. While the content seemed harmless, it was in fact a well disguised Ransomware attack which had in fact placed several companies worldwide in the dock. Ransomware attacks targeting HR departments across the globe have since been in vogue since they possess valuable employee data which can be used to commit crimes such as tax frauds and the like.

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The idea of the best fit works only in a perfect universe. In reality, what talent specialists and hiring managers should focus on is getting the close fitment. They should work with an approach that bridges the gap between what is (available) and what needs to be (done).

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It is a common phenomenon in the corporate landscape to misinterpret the inability to respond to a query by a Manager as a serious lapse which at times leads to termination of his/her services. As a fallout, not only do they risk losing out a person with superior managerial skills, they also dampen the spirit of the juniors in her department, leading to sinking morale and reduced engagement.

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