Call for single immigration clearance app at Johor land checkpoints

Regular users of both of Johor's land checkpoints with Singapore are asking for the Malaysian state's government to settle on a single system to provide ease and consistency, following a three-month trial involving three applications.

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More than 320,000 Malaysian commuters have been using the three apps to clear both land checkpoints since June in the respective proof-of-concept trials to allow for faster cross-border clearances.

Bahru have been using MyBorderPass, which allows for the use of facial recognition or scanning of a QR code.

It is learnt that to date, MyTrip has the most registrations, with almost 190,000, followed by MyBorderPass and MyRentas, with about 65,000 each.

Motorcyclist Daniel Ooi, 58, who has been travelling to Singapore for work for the last 35 years, hopes the government will learn from the M-Bike fiasco, when the system became problematic in March.

"The system was down for so long and caused a lot of problems to the people.

Currently, people crossing the Sultan Abu Bakar Customs, Immigration and Quarantine Complex (KSAB) at the Second Link have been using MyTrip, while those using the Bangunan Sultan Iskandar Complex (BSI) in Johor Bahru have been using MyRentas.

"Personally, I enjoy using MyBorMalaysian motorcyclists in Johor derPass with facial recognition.

"I hope the government will think long-term and plan for one system to be used at both checkpoints.