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Retailers Turn to AI to Address Pain Points
The New Indian Express Coimbatore
|January 17, 2025
Retailers are now planning to increase use of automation and Artificial Intelligence (AI) across their operations so as to adapt to changing consumer behaviour and also to enhance employee skills and improve efficiency for shoppers.
Honeywell in its AI in Retail Survey findings found that retailers are increasingly investing in AI to address the biggest pain points they face in today's fast-paced, omni-channel climate, including improved return management, automating customer service and monitoring product availability.
Dit verhaal komt uit de January 17, 2025-editie van The New Indian Express Coimbatore.
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