Poging GOUD - Vrij
Stranded passengers seek accountability amid chaos
The Morning Standard
|December 08, 2025
CONFUSION, anger and exhaustion marked the experience of thousands of passengers at IGI Airport on Monday as IndiGo's operational disruptions entered the sixth day, though the situation showed signs of stabilising.
Passengers stand near IndiGo ticket counter at IGI Airport's Terminal 1 | SAYANTAN GHOSH
(SAYANTAN GHOSH)
Flyers stood in long queues at the airline's ticketing counters, searching for answers as delays and cancellations upended travel plans. Some passengers were seen losing their cool at ground staff, with a few turning aggressive and abusive. Videos of these incidents have been circulating on social media.
CISF personnel confirmed that the situation had calmed considerably compared to the chaos witnessed on Friday.
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